Terms and Conditions

Welcome to TP Surgery Care!

These terms and conditions outline the rules and regulations for the use of The Perfectionists Website, located at https://tpsurgerycare.com.

By accessing this website we assume you accept these terms and conditions. Do not continue to use TP Surgery Care if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies

We employ the use of cookies. By accessing TP Surgery Care, you agreed to use cookies in agreement with The Perfectionist’s Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

License

Unless otherwise stated, THE PERFECTIONISTS and/or its licensors own the intellectual property rights for all material on TP Surgery Care. All intellectual property rights are reserved. You may access this from TP Surgery Care for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Republish material from TP Surgery Care
  • Sell, rent or sub-license material from TP Surgery Care
  • Reproduce, duplicate or copy material from TP Surgery Care
  • Redistribute content from TP Surgery Care

 

This Agreement shall begin on the date hereof.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. THE PERFECTIONISTS do not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of THE PERFECTIONISTS, its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, THE PERFECTIONISTS shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

THE PERFECTIONISTS reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
  • The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
  • The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant THE PERFECTIONISTS a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Content

The following organizations may link to our website without prior written approval:

  • Government agencies;
  • Search engines;
  • News organizations;
  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
  • System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

  • commonly-known consumer and/or business information sources;
  • dot.com community sites;
  • associations or other groups representing charities;
  • online directory distributors;
  • internet portals;
  • accounting, law and consulting firms; and
  • educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of THE PERFECTIONISTS; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to THE PERFECTIONISTS. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

  • By use of our corporate name; or
  • By use of the uniform resource locator being linked to; or
  • By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of The Perfectionists logo or other artwork will be allowed for linking absent a trademark license agreement.

iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Your Privacy

Please read Privacy Policy

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury;
  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or
  • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Order placements

Minimum Order Requirement:

We require a minimum purchase quantity (MOQ) for all orders. For most instruments, you only need to buy one (1) unit. However, for specialty items, we determine the MOQ on a case-by-case basis.

Warranty Coverage:

All instruments come with a one-year warranty against rust, corrosion, pitting, and other manufacturing defects. This guarantee ensures your instrument’s quality for a full year.

Shipping Lead Times:

  • In-Stock Items: For instruments readily available in our warehouse, shipping takes approximately 5-7 business days.
  • Out-of-Stock Items: For instruments not currently in stock, shipping lead times can range from 20-25 days. This timeframe can be influenced by the size and type of instrument you order. However, frequent customers may benefit from faster shipping times as we prioritize maintaining stock specific to their needs.

Delivery Time:

Our delivery timeframe depends on your location. We partner with world-renowned couriers like DHL, FedEx, and UPS to ensure reliable and fast deliveries. On average, you can expect to receive your order within 6 business days.

International Customs and Taxes:

Please note that international buyers are responsible for any customs duties and taxes levied by their home country upon receiving their package. We are not liable for any fees associated with international customs, nor can we be held responsible for delays caused by customs clearance procedures in your country.

Handling Fee:

A handling fee of $10 may apply to orders with a total value below $200.

Shipping and Payment Options

Shipping Options:

  • Reliable Delivery Partners: We partner with top express couriers like DHL, UPS, FedEx, and Skynet Express to ensure your order arrives quickly and securely.
  • Custom Courier Accounts: Do you have a preferred courier with your own import account? We’re happy to accommodate your request – just let us know during checkout!

International Shipping:

We offer international shipping to most countries worldwide, with the exception of Israel. Please note that Certain countries, including Brazil, Russia, Mexico, Peru, Argentina, and Italy, may require an import license for your order. Contact us for details specific to your location.

Delivery Timeframes:

  • Global Reach: We pride ourselves on fast and efficient deliveries around the world. Once your order is shipped, you can expect to receive it within 3-8 business days, depending on your region.
  • Regional Estimates: Typically, shipments arrive within 4 business days in the USA, 3 business days in Asia and the Middle East, and 6-8 business days in Europe. For a precise delivery window specific to your country, feel free to contact us directly.

Payment Methods:

We offer a variety of secure payment options for your convenience:

  • Major Credit/Debit Cards: We accept Mastercard and VISA credit and debit cards for a seamless checkout experience.
  • Direct Bank Transfers: Pay directly from your bank account to our secure company account.
  • International Money Transfer Services: We also accept payments through Western Union and Moneygram.

Payment Security:

Your online safety is our top priority. We utilize industry-standard SSL/TLS encryption technology to safeguard your data transmissions. This ensures that all your personal details and credit card information remain completely secure throughout the checkout process.

Delivery Information for TP Surgery Care

Order Processing and Dispatch:

We strive to process all orders placed through our website as quickly as possible. In most cases, if the item is in stock, it will be dispatched within 3 business days of your order confirmation.

Production Lead Times:

Please note that some products may require production time before they can be shipped. This lead time can vary depending on the number and type of items you order, typically ranging from 1-4 weeks. We’ll provide you with this information during the checkout process.

Lost Package Policy:

While rare, packages can occasionally go missing during transit. To allow for potential delays, please wait 10 days from the dispatch date before reporting a lost package. If your order hasn’t arrived after 10 days, we recommend first checking with your local courier office to see if they are holding the package.

Replacement Process for Lost Packages:

If your package is confirmed lost and not located at the courier office, simply contact our friendly Customer Service team. They’ll be happy to assist you with sending a replacement order. Please note: To ensure a smooth replacement process, it’s important to contact us within 3 weeks of the dispatch date. After 3 weeks, we may not be able to file an insurance claim on your behalf.

Track Your Order:

Once your order is shipped, you’ll receive a notification with a tracking number. You can easily track your package’s progress by logging into your account and retrieving the tracking number. Simply copy and paste this number onto the relevant courier’s website to view real-time delivery updates.